Contact us

You can contact us by email, phone and post using the following contact details:
Email: info@greaterbirmingham.eu
Telephone: +32(0) 2 740 27 10
Post: Avenue d'Auderghem 22-28 Oudergemselaan, B-1040 Brussels.


Privacy

Privacy

The West Midlands Europe Hub office is committed to protecting the privacy of all visitors to www.wmeuropehub.com as well as subscribers to our newsletter. 


By using this website or submitting your information to us in any way you agree to us using your personal information as described below.

How we use and keep your information
When you visit our website

We use Google Analytics, a third-party service, to collect standard internet log information and details of visitor behaviour patterns (i.e. number of visitors to the various parts of the site, IP). This information is only processed in an aggregate way, which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
In addition, we will make it clear, what we intend to do with your personal information, whenever we collect it. 
When we provide links to websites of other organisations, i.e. our partners, this privacy policy does not cover how such organisation process personal information. We encourage you to read their privacy policies when you visit their respective websites.

When you complete the ‘Keep in touch’
We collect your email address - when you provided it to us – to send you the office’s newsletter and to invite you to our upcoming events. The legal basis for processing your personal data is your consent under article 6(1)(a) of the General Data Protection Regulation (GDPR). 
As we rely on your consent to process your data, you have the right to withdraw consent for data processing - and therefore unsubscribe to the newsletter service - at any time by contacting sophia.karner@wmeuropehub.com . You will also be given the opportunity to unsubscribe or change your subscription preferences at any point by clicking ‘Unsubscribe’ or ‘Update subscription preferences’ respectively on the footer of any email you receive from us. 
We use Mailchimp, a third-party data processor to distribute the West Midlands Europe Hub newsletter, and therefore we will provide them with your data. Please read the MailChimp Privacy Policy and take note that MailChimp uses web beacons to gather information about the success of their email campaigns (i.e. when an email was opened, IP address).

Disclosure of your information
We may disclose your personal information to employees and third parties (data processors) who act for us for the purposes set out in this Policy or other purposes approved by you.  We will not otherwise disclose any of the information you provide to us without your consent, unless we are required to do so to comply with applicable laws and lawful government and/or regulatory requests.
Note that some of the data processors acting on behalf of the West Midlands Europe Hub office (MailChimp) use servers located in countries outside EEA which have not received a binding adequacy decision by the European Commission or by a competent national EEA data protection authority. Such transfers are subject to binding and appropriate transfer mechanisms that provide an adequate level of protection in compliance with GDPR.  In addition, these companies operate under the EU-US and Swiss-US Protection Shields to ensure your rights regarding data protection when the data is transferred to the US. 

Security, storage and data retention
The information you provide to us will be held on our computers, in the servers of our cloud provider and/or in hard copy form.
We use physical and technological security measures to protect your information from access by unauthorised persons and against unlawful processing and damage. Unfortunately, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of any data disclosed online.

Your rights
We recognise and appreciate the importance of responsible use of information collected from you.
You have the right to ask us for copies of your personal information. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete and to erase or restrict the processing of your personal information in certain circumstances. You have the right to object to processing if we are able to process your information because is in our legitimate interests. You also have the right to lodge a complaint with the supervisory authority (ICO). For the right to access there are some exemptions, which means you may not always receive all the information we process.
If you have queries about the personal data provided or wish to withdraw your consent for us to process your personal data, please contact: sophia.karner@wmeuropehub.com.

Changes to this policy
We may change this Policy from time to time by updating this page. Please check this website periodically to inform yourself of any changes. This privacy notice was last updated on 2 January 2019.

Cookies
"Cookies" are small pieces of information sent by a web server to an individual's device, which are then stored on the device hard-drive.
We will not use cookies to retrieve information from your computer that was not originally sent in a cookie or for any promotional or marketing purposes nor to share information with any third parties.
We use a cookies tool on our website which relies on implied consent of users. Most web browsers automatically accept cookies.  If you do not wish to accept cookies, you may set your browser to refuse them or to alert you when they are sent (for more information, please read the information of your browser software). Furthermore, browsers may also allow users to see and delete cookies one by one.